✉️Flat rate shipping $9.95 AU ✉️

Frequently Asked Questions

FAQs

Each of our products are made to order. Please allow up to 10-15 business days for your order to be shipped (excluding weekends and public holidays). In peak periods this may be slightly longer.

All of our items are designed, cut and painted in our solar powered Brisbane Studio.

The amount of weight our hooks can hold is related to the material into which the hook is installed.

The hook uses a 10G screw embedded in timber dowel. When installed into a pre-drilled stud the hook can support up to 10kg.

If installing directly into plasterboard the included wallmate can be used however the weight is dependent on the strength of the plasterboard - this will be the possible point of failure not the hook itself.

Only light items would be suggested for plasterboard installations (eg hats, light decorations etc).

Our recommended method of installation is into a wall stud for superior functionality.

Unfortunately we do not offer collection of your orders. Shipping is $10.95 for all Australian orders with free shipping over $100.

Yes, we can. We have a range of designs available.  Please email us to discuss what you are after.

Unfortunately we our studio isn't open to the public, however please contact us and we can send you additional images of the colours you wish to see.

Unfortunately we don't offer refunds, however please email us to discuss further.

We use a combination of materials, but our primary source of timber is Sustainable Birch Plywood.

All Australian orders are $9.95
Free shipping is available for orders over $100
International orders will be calculated at checkout.

Our preferred method of purchase for items outside of Australia is through our ETSY store. You can click on the link here: SHOP ETSY

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Yes, we offer both normal wholesale and a drops hipping model. Please email us to discuss your needs - Message here

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